Privacy Policy
Last Updated: 18/08/2024

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1. Introduction

Welcome to Matchbox Gallery. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

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2. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.
Payment Information: Credit card details and billing address.
Order Information: Details about the artworks you purchase or inquire about.
Technical Data: IP address, browser type, operating system, and website usage data.
 

3. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To fulfil your purchases, including arranging local and international deliveries or collections.
Service Improvement: To enhance our website and services based on your feedback and usage.
Communication: To send order confirmations, updates, promotional offers, and newsletters (only if you have opted in).
Payment Management: To process transactions and prevent fraud.
 

4. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party companies that assist us in processing orders, payments, and deliveries.
Legal Requirements: If required by law or to protect our rights and property.
 

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or destruction. However, please be aware that no security measures are completely infallible.

 

6. Your Rights

You have the right to:

Access your personal information and request corrections.
Request the deletion of your personal information, subject to legal and contractual obligations.
Opt out of receiving marketing communications from us.
 

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

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Matchbox Gallery
87a Stokes Croft
Bristol BS1 3RD
Email: info@matchboxgallery.co.uk
Phone: 07312 276 479